The frameworks

Every assessment on shyfts.work is anchored to two published frameworks: SFIA 9 for professional skills, and the RISE 2.0 Compass for human-AI ways of working.

RISE 2.0 Compass - 12 competencies

KA

Knowledge Application

How do we apply what is known to produce a robust outcome?

  • Design Frames the problem clearly; defines success criteria; identifies constraints and trade-offs; creates artefacts that guide human and AI delivery.
  • Orchestrate Breaks work into flows; delegates appropriately to AI or humans; monitors dependencies; integrates outputs into one coherent deliverable.
  • Review Checks outputs against requirements; identifies defects or missing context; gives specific feedback; decides whether work is ready, needs revision, or should be escalated.
SD

Sensemaking & Decision

What is happening, what matters, and what should we decide?

  • Reason States assumptions; compares explanations; uses evidence appropriately; explains why a conclusion follows from the available information.
  • Evaluate Defines evaluation criteria; compares options; tests evidence quality; weighs benefits, risks, feasibility, ethics, and second-order effects.
  • Judge Makes clear decisions; explains trade-offs; applies ethical and organisational context; recognises when uncertainty is acceptable or too high.
TE

Transactional Execution

How do we execute repeatable work reliably and improve it over time?

  • Translate Follows process; completes tasks to standard; records progress; identifies exceptions; escalates when the work no longer fits the known procedure.
  • Automate Identifies repeatable tasks; defines workflow rules; creates or configures automation; tests outputs; builds exception paths and human checkpoints.
  • Monitor Tracks performance; identifies bottlenecks; improves templates or workflows; reduces rework; validates that changes improve quality and reliability.
EC

Exploration & Creativity

What could be possible, and how might we turn it into something worth testing?

  • Explore Asks generative questions; searches beyond the obvious; compares unfamiliar ideas; uses AI to expand perspectives; keeps multiple possibilities open before narrowing.
  • Originate Creates original concepts; reframes constraints; brings a distinctive point of view; combines ideas in useful ways; explains why an idea matters.
  • Plan Prioritises ideas; defines experiments; sets milestones; identifies assumptions; creates a lightweight roadmap that remains adaptable as evidence emerges.

SFIA 9 — 147 skills

Strategy and architecture

31 skills

  • Strategy and planning
  • Financial and value management
  • Security and privacy
  • Governance, risk and compliance
  • Advice and guidance

Development and implementation

41 skills

  • Systems development
  • Data and analytics
  • User centred design
  • Content management
  • Computational science

Delivery and operation

31 skills

  • Technology management
  • Service management
  • Security services
  • Data and records operations

Relationships and engagement

15 skills

  • Stakeholder management
  • Sales and bid management
  • Marketing

Change and transformation

16 skills

  • Change implementation
  • Change analysis
  • Change planning

People and skills

13 skills

  • People management
  • Skills management